Please read these tips carefully, as they include important information on how to make a group reservation and points to keep in mind when calling to reserve tickets.

To schedule your group trip, call 404.873.3391.

Call the Ticket Sales Office to schedule your group as soon as possible, as many of our events sell out quickly. Please be prepared with which activity you want to book, date and time you wish to attend, as well as the number of seats needed. Please note that our theater and classroom sizes vary; we can easily accommodate large groups but may have to break them into smaller segments. Remember that all patrons who enter the premises, including chaperones and bus drivers, must have a ticket.

The Ticket Sales Office is open seven days a week to facilitate your order.


Group Itineraries

We will do our best to customize your trip to suit your needs. Please note that event times are subject to change; please check puppet.org for exact times on the preferred date of your visit.

A sample weekday morning schedule:

  • 10:00 am: Performance
  • 11:00 am: Lunchroom
  • 12:00 pm: Create-A-Puppet Workshops™ or Museum Guided Tour

 

A sample weekday afternoon schedule, choice of:

  • 2:00 pm or 4:00 pm: Museum Guided Tour
Self-Guided Museum Entry is Available Daily, Tuesday through Sunday.

Arrival

We suggest that you arrive at least 30 minutes before the start of your first activity
in order to park, check-in with the Ticket Sales Office, use restrooms, etc.


Performances

Family Series performances tend to last approximately 45-60 minutes and are
generally recommended for ages 4 and up.

New Direction Series performances for Adults & Teens tend to last approximately
60 - 90 minutes and have specific age recommendations.


Lunchroom

Groups who bring their own lunches can reserve the lunchroom IN ADVANCE (limit 150). FREE for groups who book at least two activities; subject to availability.


Create-A-Puppet Workshop To-Go Kits

No time to join us for a Create-A-Puppet Workshop? These puppets are also available in to-go kit form! Kits include all the puppet pieces you'll need and illustrated step-by-step instructions.


Confirmation

After you have scheduled your date, you will receive a Confirmation that you must sign and send to the Ticket Sales Office. If you do not receive the Confirmation within 2 business days, please call the Ticket Sales Office at 404-873-3391.


Payment

Your Confirmation will include a Payment Due Date. Group payment is due approximately 4 weeks prior to your event date. If you schedule your group less than 4 weeks before your event date, the Ticket Sales Office will assign a payment date. The Ticket Sales Office reserves the right to cancel your reservation if you do not respond to calls concerning a late payment or have not made a payment agreement.


Check in on the day of your group trip

Please have the group leader check in at the Ticket Sales Office on the day of your visit. The group leader is required to give an accurate count of the number of children and adults attending. The number of seats purchased, including any complimentary seats, will be verified at the Ticket Sales Office. If there is an overage, the Ticket Sales Office will check for availability to see if we can sell you additional seats. Many days sell out, so it is suggested that you check with the Ticket Sales Office for availability of additional seats before the day of your trip. Group tickets are not refundable. Rainchecks will be issued for tickets not used on the day of your visit. All activities, dates, and times subject to change.


Tax exempt groups

Organizations that are exempt from paying Georgia State Sales Tax must provide a letter from the Georgia Dept. of Revenue Sales and U.S. Tax Division certifying the tax exemption. Orders not accompanied by this tax-exempt letter will be returned for complete payment.


Title I Schools

The Center offers a special Title I rate for show-only Family Series tickets. Georgia Schools that are certified as Title I must provide a copy of their certification to receive this rate. For more information, call the Ticket Sales Office at 404.873.3391.


Points to keep in mind when scheduling your group trip
  • In order to best serve your group, please be sure to mention if you need any accommodations for persons with disabilities.
  • Provide a total head count of everyone who will enter the Center for Puppetry Arts including all students, teachers, chaperones, and bus drivers. Everyone must have a ticket.
  • Have first and second choices for dates and times, in case your first choice is unavailable.
  • Be sure to check your organization’s calendar to avoid conflicts with holidays, testing, etc.
  • School dates fill up very early, so we strongly suggest that you reserve no later than 1-2 months out from your preferred date; however, from time to time, space may become available, so please call and check with the Ticket Sales Office.