Birthday & Rentals Coordinator / Development Asst.

SUMMARY

Reporting to the Development Director, the Birthday & Events Coordinator is responsible for coordinating and managing all aspects of birthday parties and facility rentals at the Center. The Coordinator also works as a Development Assistant, providing administrative and project support to the Development Department on a range of projects as needed.


MAJOR RESPONSIBILITIES

Responsibilities: Birthday Parties/Rentals
  • Coordinates all birthday/facility rental-related activities
    • Explains party/rental information (and Membership, if necessary) to interested patrons
    • Gives tours of Center to groups or individuals inquiring about rentals
    • Books/contracts all parties/facility rentals
    • Follows up to confirm details with patrons and respond to questions
    • Coordinates/communicates all party/facility rental details with appropriate Center staff (Birthday Party Assts, Ticket Sales, Education, Production, building, etc.).
    • Recruits, trains and supervises Birthday Party Assistants
    • Schedules Birthday Party Assts to work each weekend and fills in for Birthday Party Asst if no other replacement can be found
    • Supervises all other facility rentals (events may occur during regular weekday hours or on evenings or weekends)
    • Schedules additional facility rental staff as needed
  • Collaborates with Development/Marketing to identify increased targeting and proactive marketing efforts for Birthday Parties/Facility Rentals
  • Uses Tessitura ticketing system to:
    • Book Birthday Parties/Facility Rentals (performance tickets, room rentals, workshops)
    • Process contributions for Membership as needed
  • Manages inventory of birthday party supplies; order supplies as needed
  • Supervises the production of all birthday party and rental brochures, invitations, emails, and other print and electronic materials
  • Carries out other various duties as assigned
Responsibilities: Development Administrative & Project Support
  • Process gifts and generate acknowledgments in a timely manner
  • Enters data in Raiser’s Edge, including monitoring data quality and integrity
  • Maintains paper and electronic donor files
  • Assists in the development of online giving campaigns, including Membership, annual gifts, memorial/tribute gifts, and online auctions
  • Assists with the implementation of special events
  • Prepares correspondence and information packets
  • Carries out other various duties as assigned

Position Details

20 hrs/wk (hourly pay; non-exempt); some vacation and sick days.


QUALIFICATIONS

  • Bachelor’s Degree
  • Passion for fundraising, nonprofits, the arts, and the work of the Center, demonstrated through experience
  • 2-3 years of work experience in an administrative, sales, or customer support role, with data entry and Microsoft Office experience
  • Excellent customer service and phone skills
  • Superior communication skills (including the ability to present data in an aesthetically pleasing and easy-to-understand way) and professional demeanor with board members and donors
  • Fearlessness with regard to making phone calls to birthday/rental clients
  • High level of organizational skills, detail-oriented, and able to work in a fast-paced environment and manage multiple projects simultaneously
  • Positive, friendly, team-oriented attitude
  • “Go-getter” who proactively thinks of solutions to problems and thrives on anticipating and helping others with their needs
  • Availability to work evening and weekend events as needed, with the option to rearrange schedule to mutual agreement
  • Experience with Raiser’s Edge and Tessitura a plus

Position Details

20 hrs/wk (hourly pay; non-exempt); some vacation and sick days.


HOW TO APPLY

Please send your resume, along with a letter of interest, to: hr@puppet.org. No phone calls, please.

  • Complete the form below or call 404-873-3391 to contact our Ticket Sales Office for this program. You should expect to be contacted by our Ticket Sales Office within 48 hours. Thank you!