Development Manager
JOB SUMMARY
Reporting to the Chief Development Officer, the Development Manager is key to the success of ongoing fund development and relationship-building efforts for the Center. This person will join a collaborative team that is responsible for achieving annual contributed revenue goals. The Development Manager will manage the day-to-day operations of all aspects of key fundraising events, the annual membership program, and individual donor campaigns for annual giving. They will maintain accurate and up-to-date records of donations and membership transactions, helping the development department improve the sophistication of data tracking and analysis, and ensure timely fulfillment of all gift processing, memberships, and acknowledgments. In partnership with the CDO and Leadership, the Development Manager will assist in efforts to formalize and grow stewardship plans and build runways for new opportunities to advance programmatic goals in the Center’s theater, museum, and education departments.
SUPERVISORY
RESPONSIBILITIES
- Reports to Chief Development Officer
DUTIES/
RESPONSIBILITIES
- In partnership with the Chief Development Officer, sets annual fundraising and membership goals for the department, establishing quarterly goals and benchmarks for success.
- Collaboratively works with the department and leadership to identify new opportunities to advance programmatic goals.
- Serves as primary point person for special fundraising events and development-related cultivation events, including galas and auctions, in partnership with the CDO
- Researches, develops, and implements best strategies in stewardship for new, renewed, and upgraded donor and member gifts, including the execution of the donor renewal cycle in partnership with the Grants Manager and Membership & Rentals Coordinator.
- Monitors progress toward revenue goals, assisting the CDO in developing communications for Board and senior management, maintaining a high level of confidentiality
- Sets schedule of solicitations and cultivations, including timely delivery of mailings, appeals, creative materials, and messaging to members and individual donors, and collaboratively executes the plan with the team.
- Ensures accurate and timely fulfillment of all gift processing and acknowledgments and ensures that payments are reconciled with the Finance office in a timely manner
- Develops, promotes, and documents best practices and policies associated with member, donor, and prospect management
- Maintains security, accuracy, and integrity of the database and patron information, working with the team to implement and maintain secure, effective management systems for the department’s paper and electronic records
- Provides friendly, donor-centered customer service and represents the Center and our mission in a professional and positive manner
- Additional responsibilities as necessary
REQUIRED SKILLS/ABILITIES
- Extremely high level of organizational skills and attention to detail
- Excellent written communication, including strong writing, detailed editing, and proofreading skills
- Ability to follow instructions, ask for clarification when needed, and manage multiple projects simultaneously
- Confidence in professional communications and the ability to make asks
- Professional demeanor, with the ability to respond to confidential matters with discretion
- Collaborative planner and team-oriented
- Proficiency with Microsoft Office
- Understanding of database use
- Experience with The Raiser’s Edge is preferred but not required
- Availability to work occasional evening and weekend events as needed
EDUCATION AND/OR EXPERIENCE
- Bachelor’s degree in a humanities field preferred
- Interest in the arts and cultural organization management is a must
- 3-5 years of experience working in a nonprofit
- 2 years of development department or fundraising experience preferred
- 1 year of events management preferred
- 1 year of customer service preferred
PHYSICAL REQUIREMENTS
- Must be able to lift up to 10 to 15 pounds or more at a time
- Must have a driver’s license and reliable transportation
SALARY RANGE
- Salary range is $50,000-$55,000
- Medical (75% of employee’s premium paid by the Center), Dental, and Vision insurance.
- 14 paid vacation days per year
- 9 paid holidays
- Additional paid personal & sick days
- Paid parental leave
- 2% 403b retirement contribution match